Delivery and Returns Policy
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Shipping
Our primary shipping service is Royal Mail. However, on occasions, we may need to use a courier service for bulky parcels.
We ship Monday – Friday for all orders placed before 14:00 GMT
All prices are British Pounds – UK £.
We offer free shipping on orders over £50.00 to UK addresses only.
We do not ship or deliver to PO Boxes.
International Shipping
International orders and UK orders up to £50.00 attract the following shipping charges:
- UK – £4.00 (tracked 48h)
- UK – £5.00 (tracked 24h)
- UK – £8.00 (by 1pm)
- Europe – £10.00 (3-4 working days)
- USA – £11.50 (5-7 working days)
- Australia – £12.00 (5-7 working days)
- China – £12.00 (5-7 working days)
Customs, Taxes and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we indicate the value (retail cost) of your order on the packaging. For more information on customs, taxes and duties, please contact your local customs office.
Faulty Items, Missing Items, Returns, Exchanges and Cancellations
We want you to be completely satisfied with your purchase. If you are unhappy with any aspect of your transaction, then please contact us so that we can discuss your options.
Let's get in touch
We’ve worked with customers all over the world in a wealth of sectors, bringing our expertise to retailers, age check providers, gambling companies, entertainment providers and more. Find out how we can help your company safeguard young people and stay compliant.
Our mission is to protect children from the harm associated with access to age-restricted products, content and services.
View Age Check Certification Scheme services
We test systems using passive and active penetration testing to make sure that age check systems are appropriately secure.
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Achieve GDPR Certification with our expert services. Ensure compliance with data protection regulations, safeguard customer privacy, and build trust with our comprehensive GDPR certification process.
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Online Test Purchasing assesses age verification processes to ensure compliance with legal requirements. ACCS provides tailored test plans and detailed reporting for businesses selling age-restricted products online.
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The UK Government’s Digital Identity & Attributes Trust Framework (DIATF) sets standards for secure digital identities, enhancing security, privacy, and efficiency. Certification under this framework signifies superior identity assurance and data protection. Partner with ACCS to leverage our unmatched expertise in the certification process, ensuring compliance, trust, market access, and a competitive edge in the digital marketplace.
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We evaluate, audit and certify age check systems against the PAS1296:2018 Code of Practice for Online Age Check Systems.
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ISO 27001 is the internationally recognised standard for Information Security Management Systems. This standard is designed to help organisations manage Information Security with processes and policies.
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ISO 9001 (QMS) is the internationally recognised standard for Quality Management Systems. It is a set of internal rules in the form of policies, processes and documented procedures. ISO 9001 is recognised globally and accepted as the gold standard in Quality Management.
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We test online services to ensure that they are designed and built in accordance with the Age Appropriate Design Code of Practice.
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Our Ambient Lighting Analysis testing service evaluates age check systems under diverse lighting conditions to ensure optimal performance. From low-light hospitality venues to flashing lights in casinos, we ensure your system operates seamlessly in any environment, enhancing reliability and compliance.
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ISO 31000 is an international standard providing guidelines and principles for risk management. It outlines a structured, yet general approach to risk management that can be adopted by many types of organization to address risks.
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Online Test Purchasing assesses age verification processes to ensure compliance with legal requirements. ACCS provides tailored test plans and detailed reporting for businesses selling age-restricted products online.
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ISO 31000 is an international standard providing guidelines and principles for risk management. It outlines a structured, yet general approach to risk management that can be adopted by many types of organization to address risks.
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The PASS card, accredited by the Proof of Age Standards Scheme (PASS), is a trusted proof-of-age document in the UK. Discover its key features, benefits, and how it ensures secure age verification to prevent unlawful transactions. Explore the advantages of PASS scheme accreditation for organizations, enhancing credibility, ensuring legal compliance, and receiving ongoing support from appointed auditors.
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We check and test that your system has been built and deployed in accordance with your age check policies and quality control processes.
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Our Liveness Testing services validate the effectiveness of your biometric systems in detecting spoofing attempts. Enhance security, comply with regulations, and differentiate your organization in the market. Apply for a free consultation today!
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We test online services to ensure that they are designed and built in accordance with the Age Appropriate Design Code of Practice.
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In-situ testing validates identity verification systems’ efficacy in real-world scenarios like self-service checkouts and kiosks. ACCS provides comprehensive services ensuring compliance, security, and user trust.
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ISO 27701 provides the requirements and guidelines for a best-practice process for running a Privacy Information Management System (PIMS) with effective data security and privacy capabilities.
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We evaluate, audit and certify age check systems against the PAS1296:2018 Code of Practice for Online Age Check Systems.
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Comparative Analysis Testing assesses the performance and compliance of identity verification systems, aiding organizations in selecting the best-fit solution. ACCS offers objective evaluations for informed decision-making.
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