Delivery and Returns Policy
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Shipping
Our primary shipping service is Royal Mail. However, on occasions, we may need to use a courier service for bulky parcels.
We ship Monday – Friday for all orders placed before 14:00 GMT
All prices are British Pounds – UK £.
We offer free shipping on orders over £50.00 to UK addresses only.
We do not ship or deliver to PO Boxes.
International Shipping
International orders and UK orders up to £50.00 attract the following shipping charges:
- UK – £4.00 (tracked 48h)
- UK – £5.00 (tracked 24h)
- UK – £8.00 (by 1pm)
- Europe – £10.00 (3-4 working days)
- USA – £11.50 (5-7 working days)
- Australia – £12.00 (5-7 working days)
- China – £12.00 (5-7 working days)
Customs, Taxes and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we indicate the value (retail cost) of your order on the packaging. For more information on customs, taxes and duties, please contact your local customs office.
Faulty Items, Missing Items, Returns, Exchanges and Cancellations
We want you to be completely satisfied with your purchase. If you are unhappy with any aspect of your transaction, then please contact us so that we can discuss your options.
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We’ve worked with customers all over the world in a wealth of sectors, bringing our expertise to retailers, age check providers, gambling companies, entertainment providers and more. Find out how we can help your company safeguard young people and stay compliant.
Our mission is to protect children from the harm associated with access to age-restricted products, content and services.
View Age Check Certification Scheme services
ISO 27001 is the internationally recognised standard for Information Security Management Systems. This standard is designed to help organisations manage Information Security with processes and policies.
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Online Test Purchasing assesses age verification processes to ensure compliance with legal requirements. ACCS provides tailored test plans and detailed reporting for businesses selling age-restricted products online.
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Our Liveness Testing services validate the effectiveness of your biometric systems in detecting spoofing attempts. Enhance security, comply with regulations, and differentiate your organization in the market. Apply for a free consultation today!
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The UK Government’s Digital Identity & Attributes Trust Framework (DIATF) sets standards for secure digital identities, enhancing security, privacy, and efficiency. Certification under this framework signifies superior identity assurance and data protection. Partner with ACCS to leverage our unmatched expertise in the certification process, ensuring compliance, trust, market access, and a competitive edge in the digital marketplace.
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Our Ambient Lighting Analysis testing service evaluates age check systems under diverse lighting conditions to ensure optimal performance. From low-light hospitality venues to flashing lights in casinos, we ensure your system operates seamlessly in any environment, enhancing reliability and compliance.
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Age Estimation is a process carried out by an Age Check Provider or an Age Check Decision Maker to establish that a citizen is likely to fall within a category of ages, over a certain age or under a certain age to a specified level of confidence by reference to inherent features or behaviours related to that citizen.
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The NIST SP 800-63 Digital Identity Guidelines set the standard for secure digital identity management, enabling organizations to enhance security, protect sensitive information, and meet industry best practices.
At ACCS, we specialize in providing third-party assessments for NIST compliance, ensuring that your organization aligns with these rigorous standards.
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ISO/IEC 42001 is the international standard for managing Artificial Intelligence (AI) systems responsibly and ethically. It applies to organizations of all sizes across various industries, ensuring robust AI governance and effective risk management. Achieving ISO/IEC 42001 certification demonstrates a commitment to ethical AI practices, enhancing trust and encouraging innovation within a structured framework.
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Discover the benefits of FIDO DocAuth Certification for Identity Service Providers. Enhance security, ensure compliance, and gain a competitive edge with ACCS as your partner in meeting FIDO’s rigorous standards.
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ISO 31000 is an international standard providing guidelines and principles for risk management. It outlines a structured, yet general approach to risk management that can be adopted by many types of organization to address risks.
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We test biometric analysis of behaviours that change with age, such as your finger span, facial expressions or aspects of your behaviours online, such as use of financial services
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We test online services to ensure that they are designed and built in accordance with the Age Appropriate Design Code of Practice.
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ISO 31000 is an international standard providing guidelines and principles for risk management. It outlines a structured, yet general approach to risk management that can be adopted by many types of organization to address risks.
Find out more
We test systems using passive and active penetration testing to make sure that age check systems are appropriately secure.
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ISO 27001 is the internationally recognised standard for Information Security Management Systems. This standard is designed to help organisations manage Information Security with processes and policies.
Find out more
We evaluate, audit and certify age check systems against the PAS1296:2018 Code of Practice for Online Age Check Systems.
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We check and test that your system has been built and deployed in accordance with your age check policies and quality control processes.
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Online Test Purchasing assesses age verification processes to ensure compliance with legal requirements. ACCS provides tailored test plans and detailed reporting for businesses selling age-restricted products online.
Find out more
The PASS card, accredited by the Proof of Age Standards Scheme (PASS), is a trusted proof-of-age document in the UK. Discover its key features, benefits, and how it ensures secure age verification to prevent unlawful transactions. Explore the advantages of PASS scheme accreditation for organizations, enhancing credibility, ensuring legal compliance, and receiving ongoing support from appointed auditors.
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The NIST SP 800-63 Digital Identity Guidelines set the standard for secure digital identity management, enabling organizations to enhance security, protect sensitive information, and meet industry best practices.
At ACCS, we specialize in providing third-party assessments for NIST compliance, ensuring that your organization aligns with these rigorous standards.
Find out more
