
Delivery and Returns Policy
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.
Shipping
Our primary shipping service is Royal Mail. However, on occasions, we may need to use a courier service for bulky parcels.
We ship Monday – Friday for all orders placed before 14:00 GMT
All prices are British Pounds – UK £.
We offer free shipping on orders over £50.00 to UK addresses only.
We do not ship or deliver to PO Boxes.
International Shipping
International orders and UK orders up to £50.00 attract the following shipping charges:
- UK – £4.00 (tracked 48h)
- UK – £5.00 (tracked 24h)
- UK – £8.00 (by 1pm)
- Europe – £10.00 (3-4 working days)
- USA – £11.50 (5-7 working days)
- Australia – £12.00 (5-7 working days)
- China – £12.00 (5-7 working days)
Customs, Taxes and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we indicate the value (retail cost) of your order on the packaging. For more information on customs, taxes and duties, please contact your local customs office.
Faulty Items, Missing Items, Returns, Exchanges and Cancellations
We want you to be completely satisfied with your purchase. If you are unhappy with any aspect of your transaction, then please contact us so that we can discuss your options.
Let's get in touch
We’ve worked with customers all over the world in a wealth of sectors, bringing our expertise to retailers, age check providers, gambling companies, entertainment providers and more. Find out how we can help your company safeguard young people and stay compliant.
Our mission is to protect children from the harm associated with access to age-restricted products, content and services.
View Age Check Certification Scheme services
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In an increasingly regulated world, businesses managing digital identities face stringent KYC/AML requirements. The Global Digital Identity Certification (GDIC) offers a globally recognised framework, enabling organisations to meet compliance while ensuring trust, security, and operational efficiency.
Find out more
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At ACCS, we specialize in providing third-party assessments for NIST compliance, ensuring that your organization aligns with these rigorous standards.
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ISO 27001 is the internationally recognised standard for Information Security Management Systems. This standard is designed to help organisations manage Information Security with processes and policies.
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Age Estimation is a process carried out by an Age Check Provider or an Age Check Decision Maker to establish that a citizen is likely to fall within a category of ages, over a certain age or under a certain age to a specified level of confidence by reference to inherent features or behaviours related to that citizen.
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Our Liveness Testing services validate the effectiveness of your biometric systems in detecting spoofing attempts. Enhance security, comply with regulations, and differentiate your organization in the market. Apply for a free consultation today!
Find out more