Guaranteed independence & impartiality

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Impartiality and Independence Policy Statement

We value our independence and impartiality. We do not provide age check systems or age verification services, all we do is test that these systems and services work. Our impartiality is guaranteed through our Impartiality Panel and through our governance framework. We have strict confidentiality requirements, set out in our terms and conditions and as part of ISO 17065 requirements for certification bodies.

We have put in place policies and procedures to manage impartiality and to ensure that the certification activities are undertaken impartially. Certification will not be restricted to applicants on the grounds of undue financial or other limiting conditions. Applications and procedures have been designed so as not to unfairly impede or inhibit access by applicants, candidates or clients. All our employees, contractors or committees will act impartially.

This page represents our Impartiality and Independence Policy Statement that is publicly available without request. We do not allow commercial, financial or other pressures to compromise impartiality. In order to analyse, document and eliminate or minimise the potential for conflict of interest arising from its certification activities, we have developed an Impartiality Risk Register. The Risk Register is an ongoing working document, used to continually assess threats to impartiality. It is used in conjunction with other documentation, such as Interview Assessment Records, CVs, Contracts, etc.

Our Impartiality Panel consists of the Chief Executive of the Scheme and at least two independent members. The role of this Panel is to review our certification activities and verify that they are performed impartially without undue influences that might affect the impartiality of services offered.

The main responsibilities of the Impartiality Panel are:

  1. To assist with the development of policies relating to the impartiality of our certification services,
  2. To periodically review the impartiality of our certification processes.
  3. To advise on matters affecting confidence in certification, including openness and public perception,
  4. To prevent commercial or other considerations from affecting the objective provision of certification services, and
  5. To ensure that the actions of the panel itself do not present any risks to impartiality.

Our Employees will not be certified themselves under this Scheme. Our management, review and certification officers are not be involved in the activities of any legal entity that offers or produces the certified product, process or service. In addition, personnel of a client or applicant are not be involved in our management, reviews, or the certification decisions.

We are not:

  1. the designer, manufacturer, installer, distributor or maintainer of the certified product.
  2. the designer, implementer, operator or maintainer of the certified process.
  3. the designer, implementer, provider or maintainer of the certified service.
  4. offering or providing consultancy services to our clients.
  5. offering or providing management system consultancy or internal auditing to our clients.

 

We may implement, maintain or operate a product, process or service where this is necessary for the purpose of evaluation of the product, process or service.

We are not marketed or offered as linked with the activities of any organisation that provides consultancy, nor do we state or imply that the use of any particular consultancy organisation would make certification simpler, easier, faster or less expensive.

Access to our services is available to all applicants whose activities fall within scope of the scheme. No application is be conditional upon the size of the client or membership of any association or group, nor is certification conditional upon the number of certifications already issued.

Our Certification Officers nor any of our employees involved in the review or decision making process have worked for or provided consultancy to any Scheme Client for a period of at least two years prior to their activity for us.

We confine our requirements, evaluation, review, decision and monitoring to those matters specifically related to the scope of certification.

ACCS Experience

We’ve worked with customers all over the world in a wealth of sectors, bringing our expertise to retailers, age check providers, gambling companies, entertainment providers and more. Find out how we can help your company safeguard young people and stay compliant.

Head Office Team

Test Purchase Crew

Number of Visits Completed

Age Check Certification Scheme 
History

2022

Appointed to operate the Digital ID System Certification service for the UK Government’s Digital ID Trust Framework

2021

We launched Age Appropriate Design Certification Scheme, the first ICO approved criteria for The ICO Children’s Code meaning we can provide UK GDPR approved certification to businesses in scope of AADC. At the same time our GDPR certification for Age and ID check providers also received approval.

2021

We were granted UKAS accredited status as a Conformity Assessment Body, demonstrating our technical competence and the quality of work we deliver for clients

2020

We opened our Age Check Testing Studio enabling us to examine all types of age check systems, equipment, devices and ID cards.

2019

We secured investment from the Northern Powerhouse Investment Fund to help us grow a worldwide certification team and bring high tech jobs and growth to the North

2018

We launched the beta version of our state-of-the-art test purchasing app on the Android and iOS app stores. This app enables our test purchasers to manage their day-to-day activity in a geocoded secure and live process.

2017

We gained our accreditation as a Highfield Qualifications Awarding Centre as we switched from EdExcel, providing new training opportunities, new workbooks and improved services for our learners

2014

We started our first major partnership programme of activity aiming to reduce the number of legitimate retailers that were at risk of selling tobacco to children

2011

We kicked the whole thing off…

Team Behind Our Success

In every journey towards success, there exists a pivotal force that propels progress, fosters innovation, and embodies resilience. Our journey is no exception. Behind every milestone we achieve, there stands a formidable team, a collective of dedicated individuals whose passion, commitment, and unwavering resolve serve as the cornerstone of our success.

Tony Allen

Founder and Chief Executive
Tony is a Chartered Trading Standards Practitioner with over 25 years of experience in age restricted sales, law and practice. He is Co-Chair of the UK Government's Expert Panel on Age Restrictions and Vice-Chair of Digital Policy Alliance Internet Safety and Policy Group.He is author of the Law of Age Restricted Sales in England and Wales, now in its 2nd Edition. He is an approved trainer for Highfield Qualifications.

Nick Bate

Non-Executive Chairman
An experienced Investor, Chairman and NED of a portfolio of listed, private equity-backed and private organisations across the Data, Communications, Software and Financial Services sectors - helping to plan and deliver growth agendas. During the past 12 years my companies have generated exit proceeds of over £330m.Specialties: My specialty focus has been in the IT software sector over the past 25 years, having also previously held financial lead roles within the manufacturing sector.

Tina Henderson

Chief Operating Officer
Our Chief Operating Officer joined Age Check Certification with over 20 years’ experience scaling small businesses from grass roots up, previously working predominantly in the Building Industry and Health Care Sector overseas and in the UK. Tina has brought a wealth of operational skills and experience to the company.

Danielle Bradbury

Company Secretary and Finance Manager
Danielle has had significant experience in Administration/Customer Service roles, having starting her career as an Office Junior after leaving school in 1999, she progressed to various roles in the industry over the years and has worked in Age-Restricted Sales for over 5 years. Danielle is our company secretary and manages the day-to-day operations of the business. She is responsible for our finance and ensuring that high standards from order to delivery of all of our products are met. Danielle acts as PA for the Chief Executive and ensures a safe working environment. Committed and hard-working with a genuine devotion for her role. 

Obi Udanoh

Senior Business Development Manager
Having lived in four different countries, Obi Udanoh brings an understanding of global cultures to his role as Senior Business Development Manager. He has worked across various sectors; from clients in natural resources to companies securing contracts to deliver remanufactured and recycled products in the West African region. At ACCS, He is responsible for customer acquisition, accounts management and developing our commercial opportunities. He enjoys networking and building relationships which provide solutions that help clients improve their businesses and succeed.”

John Cassin

Senior Certification Officer
As our Senior Certification Officer, John has 22 years experience working in trading standards and has been with us for over 10 years. He now leads our team of Certification Officers and uses his extensive knowledge of age restricted sales law, enforcement, test purchasing and auditing to ensure the smooth, effective and efficient audit and certification of our clients.

Victoria Gale

Professional Standards Officer
Victoria worked in Trading Standards from 2006 until 2014 at Cheshire West and Chester Council and Vale of Glamorgan Council respectively. She dealt with all aspects of Trading Standards including the enforcement of underage sales legislation, with a specific remit for all tobacco related matter. She started working for ACCS in 2014 and part of her remit as a Certification Officer is to conduct audits of retail premises where she helps and supports retailers to ensure compliance with underage sales legislation.

Madeleine Winterbottom

Operations Coordinator
Madeleine started working for Age Check in June 2022 as Test Purchasing Apprentice Administrator and in December 2022 she started in the new role as Operations Coordinator. The new  job role is to assist in the administering of the smooth, effective and efficient provision of our auditing, field monitoring and certification services.

Abbie Witkowski

Online Test Purchasing Administrator
Abbie joined us as an apprentice in September 2022. Prior to joining Age check, Abbie did a 2 year Business course focusing on Marketing, Law and Finance and achieved Distinction* in all 3 areas.